To reset your password please enter the email address for your account, a new password will be emailed to you shortly.
Mon, Tues, Thurs, Fri:
Closed weekends, Bank & College holidays.
We will try to reply within 3 working days
Please note that we cannot process bookings or renewals via email.
ORB is self-service so you can check stock, make availability enquiries, place
booking requests, cancel bookings, make renewals (subject to availability) and
payments online 24/7.
If you are having difficulty using ORB, please visit the CLS during our Opening Times for assistance.
The Renew button normally shows in My Bookings 48 hours before return time.
Online renewals are possible only if the item is not overdue, has not been renewed before, is not booked for someone else and if the user is not banned.
The default maximum online renewal
period is 96 hours but renewal may be shorter if the item is already booked for
do not assume that you will be able to renew your item at the end of your
This will not be possible if the item has been booked for someone else and you will have to return it as originally agreed.
Booking another similar item to collect when you return the item that you have, does not mean that you keep the item that you have. Placing a new Booking is not the same as a Renewal of an existing loan.
CLS MacBook Log In
Please note that you must log into the Mac laptop that you loan from us
at least once before leaving site. Doing so creates a User account on the
laptop which enables future log-ins off site.
If you experience repeated log in failures via UAL- WiFi and you're certain that it's not because you've made an error with your Username or Password,
logging in while the laptop is connected to the UAL network via Ethernet cable may solve the issue.
You will also need an Apple Ethernet adapter. We can help you with this at the CLS during our Opening Hours.
The items that you request will be drawn from a pool of available
equipment. Particular models cannot be reserved.
Images are for guidance purposes only. Equipment may vary from images shown.